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If you've lost or forgot your unlock code, and you purchased the software AFTER March 17th 2003, you can use the form below to automatically retrieve your unlock code.
You must enter the same email address you used when you purchased the software.
If purchased prior to March 17th, 2003, you will find a link in your original email receipt where you can request a new unlock code. Simply visit the link and request a new code.
If you no longer have your receipt, or cannot provide proof of purchase, we can manually Look up your purchase record (fee) Click Here to complete this form
Or email support with your proof of purchase records
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- MUST INCLUDE PROOF OF PURCHASE RECEIPT
- If you have an unlock code and it doesn't work, CLICK HERE
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Product Key Reminder
This look up tool is only available for users of Version 4.0 or higher. Your version # can be found in the "About Screen" of the software.
Type your purchase e-mail
You must enter the same email
address you used when you purchased the software. If you forgot
your email, please keep trying until you guess the correct email.
If your email has changed,
notify support , and include your original email receipt (proof
of purchase) with your request.
If you no longer have your
receipt, we can manually Look
up your purchase record (fee)
-
- MUST INCLUDE
ORIGINAL EMAIL RECEIPT
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