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Your Name
 
                

                 
 
                

                 
 
              
              

                

                
Email Address
 
                

                 
 
                

                 
 
              
              

                

                 
 
                

                 
 
                

                 
 
              
              

                

                
Operating System
 
                

                 
 
                

                

                  
Windows 3.x Windows 95 Windows ME
                  
 Windows 98 Windows 2000 Windows
                  NT
                  
Windows XP
                

              
              

                

                 
 
                

                 
 
                

                 
 
              
              

                

                Internet Connection:
 
                

                 
 
                

                

                  
 Dial Up Modem
                  DSL Cable
                  Modem
                  
 
                  
other 
                

              
              

                

                 
 
                

                 
 
                

                 
 
              
              

                

                
Do you have a Fire Wall
                installed on your system?

                
ie: ZoneAlarm
 
                

                 
 
                

                 Yes No
                Don't
                Know
 
              
              

                

                 
 
                

                 
 
                

                 
 
              
              

                

                
Describe the
                Problem:
 
                

                 
 
                

                Please describe
                the problem in detail and be sure to include any error messages.
 
              
              

                

                
              
            
            
 
            

          

        
        

          

          

            

              

                

                
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